I recently started to work with System Center Service Manager 2012 R2 (also known as SCSM) which provides provides an integrated platform for automating and adapting an organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
Showing posts with label SCSM Service Request. Show all posts
Showing posts with label SCSM Service Request. Show all posts
2014/08/23
PowerShell/SCSM - My first steps
I recently started to work with System Center Service Manager 2012 R2 (also known as SCSM) which provides provides an integrated platform for automating and adapting an organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
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