PowerShell/SCSM - Change the Status of a Manual Activity or a Service Request.

Using the PowerShell module SMlets you can easily change the Status of a Ticket inside System Center Service Manager.

Here are the small bits of code to change the Status of a Manual Activity and a Service Request.

# Import the module
Import-Module -Name smlets

# Get a specific manual activity
$ManualActivity = Get-SCSMObject -Class (Get-SCSMClass -Name System.WorkItem.Activity.ManualActivity$) -filter "ID -eq MA51163"
# Change the status of the Manual Activity
Set-SCSMObject -SMObject $ManualActivity -Property Status -Value Completed

# Get a specific Service Request
$ServiceRequest = Get-SCSMObject -Class (Get-SCSMClass -Name System.WorkItem.ServiceRequest$) -filter "ID -eq SR51160"
# Change the status of the Service Request to Completed
Set-SCSMObject -SMObject $ServiceRequest -Property Status -Value Completed

Installing Microsoft System Center Orchestrator 2012 SP1

In one of my last post I installed a new SQL Server 2012 in my Home Lab. This was a requirement for a few incoming home lab projects. One of those projects is Microsoft System Center 2012 Orchestrator. I will have to install, configure and manage this product at my work and thought it would be nice to get familiar with it. 

In 2009, Microsoft bought a company called Opalis that offers an automation platform for orchestrating and integrating IT tools to decrease the cost of datacenter operations while improving the reliability of IT processes. It enables IT organizations to automate best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). Opalis operates through workflow processes that coordinate System Center and other management tools to automate incident response, change and compliance, and service-lifecycle management processes.

Opalis was recently renamed Orchestrator and integrated into the System Center suite.

The following procedure will cover a basic/generic install of System Center Orchestrator 2012. This is to be used as a template or POC only.